At Prestige 3D Prints, LLC., we strive to ensure that your order is delivered in a timely and efficient manner. Below are the details of our shipping policies:

Order Processing: Orders are processed within 1-2 business days. During peak seasons or sales events, processing times may be slightly longer.
Business Days: Our business days are Monday through Friday, excluding holidays.

Once your order has shipped, you will receive a confirmation email with tracking information. You can track your order directly through the link provided in the email or by visiting our Order Tracking page.

Please ensure that your shipping address is correct at checkout. We are not responsible for orders shipped to an incorrect address provided by the customer.

If your package is lost or damaged during transit, please contact our Customer Service team within 7 days of the expected delivery date. We will work with the carrier to resolve the issue and ensure you receive your order as soon as possible.

If you have any questions or concerns about our shipping policies, please feel free to contact our Customer Service team at info@prestige3dprints.com.

At Prestige 3D Prints, LLC., customer satisfaction is our top priority. Please review our refund policy below:

If your item arrives damaged due to shipping, we are here to help. Please follow these steps to request a refund:

• Contact our Customer Service team within 7 days of receiving your damaged item.
• Provide your order number, a detailed description of the damage, and clear photos of the damaged item and packaging.
• Once we verify the damage, we will process your refund or send a replacement item at no additional cost.

We do not offer refunds for items that are not damaged due to the items being made to order. If you change your mind about a purchase, please understand that all sales are final. We encourage you to carefully consider your purchase before completing your order.

All sales are final. This policy applies to all items sold on our website, except in cases of shipping damage as outlined above.

If you have any questions or concerns about our refund policy, please contact our Customer Service team at info@prestige3dprints.com. We are here to assist you.